Axas888 Privacy Policy — User Information Protection
Axas888 takes every user's privacy seriously. This document explains how we collect, use, store, and protect your personal information when you use our platform in Malaysia.
Effective date: 1 January 2026. This policy applies to all registered axas888 users.
Information We Collect
When you register or use the axas888 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:
- Account information: full name, email address, phone number, date of birth, and the username you chose during registration.
- Payment information: deposit and withdrawal transaction details in MYR (RM), account holder name, and transaction reference numbers. We do not store full card numbers — payment processing is handled through secure providers.
- Device and browser information: IP address, device type, operating system, browser type, and screen resolution, collected automatically when you access the platform.
- Usage data: login and logout timestamps, pages visited, bets placed, and active session duration. This helps us improve the user experience and detect suspicious activity.
- Cookies and tracking: data collected through session cookies and preference cookies to save your settings and improve your experience on return visits.
How We Use Your Information
Your personal information is used to create and manage your account, verify your identity, process deposits and withdrawals in RM, and send account-related notifications.
Usage data and device information are analysed to detect fraud attempts, unauthorised access, and suspicious activity in order to protect all axas888 users.
Aggregated usage data helps us understand overall user behaviour, improve the interface, and introduce new features that are more relevant to the Malaysian market.
Cookies and Tracking Technologies
Axas888 uses cookies — small text files stored on your device — to enhance your experience on the platform. We use several types of cookies:
- Session cookies: Temporarily stored during your active session and automatically deleted when you close your browser. These cookies are required to keep login and navigation functioning correctly.
- Preference cookies: Saves your preferences such as language and display settings so you don't need to reconfigure them on every visit.
- Analytics cookies: Collects aggregated, anonymised usage data to help us understand how users interact with the axas888 platform.
You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some platform features.
Data Sharing & Information Storage
Sharing with Third Parties
Axas888 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Transaction details are shared with approved payment service providers (such as FPX, Boost, and GrabPay) solely for the purpose of processing your deposits and withdrawals.
- Legal compliance: axas888 will disclose required information if directed to do so by a competent authority or court in Malaysia.
- Fraud prevention: Where there is strong evidence of fraudulent activity, relevant information may be shared with parties involved in the investigation.
Data Retention Period
Axas888 retains users' personal information for the duration of the active account and for a defined period after account closure, in order to meet legal compliance requirements and resolve any outstanding claims.
Financial transaction data in MYR (RM) is retained in accordance with applicable financial regulations. Once the defined retention period has elapsed, information will be securely deleted or anonymised in line with industry best practices.
All data is stored on servers protected by encryption and strict access controls. axas888 uses SSL encryption for all data transmitted between users' devices and our servers.
User Rights & How to Contact Us
As an axas888 user, you have specific rights regarding your personal data. We fully respect and uphold these rights:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your account and personal data, subject to any applicable legal compliance requirements.
You have the right to object to the processing of your data for specific purposes, including marketing communications.
To exercise any of the above rights, or if you have questions about this privacy policy, please contact the axas888 team by email at [email protected]. We will respond within a reasonable timeframe. You may also refer to our FAQ page us for answers to frequently asked questions.
Should this privacy policy change, axas888 will notify users via in-platform notifications or email. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
The axas888 team is happy to help if you need further clarification on how we handle your data. Reach us at [email protected] or visit our FAQ for quick answers.